Terms + Conditions

General Conditions
The General Terms and Conditions of Online Sale govern the sales made by PFAU through pfau-shop.com. All customers wishing to make a purchase from the website represent and warrant that they are not acting on a commercial basis, that they are not a minor and have full legal capacity or are authorized by a parent or guardian. The General Terms and Conditions of Online Sale shall be applied when an order is placed. Therefore, the customer should consult the General Terms and Conditions of Online Sale on a regular basis so the customer is aware of the current version when making a purchase. 
Product Features
The essential features of our products are described and depicted on our individual product pages. We have made every effort to display as accurately as possible the colors and images of our products on our website. Due to monitor discrepancies, we cannot guarantee that your display of color will be accurate. All descriptions of products or product pricing are subject to change at anytime without notice.
Product Condition
Almost all of our products are vintage or antique and have traveled a long way. Because of this some products may have minor flaws and/or natural wear associated with use and age. We generally like the small imperfections and feel that they add to the overall aesthetic of the product. That being said we do not buy damaged goods and will always make every effort to note flaws if they exist. 
Product Availability
Individual product availability on pfau-shop.com is limited due to the nature of a one-of-a-kind business dealing in vintage and antique textiles and goods. PFAU will process your online order within two business days given all items are in stock. If a product becomes unavailable after the customer places the order, the customer will receive immediate notification by email to the address provided for the order, and if the card has been charged, a reverse authorization will be placed.
PFAU accepts MasterCard®, Visa®, American Express®, and Discover® as methods of payment. PFAU stores credit card data only as long as is necessary to complete the purchase transaction. After the purchase is complete the customer's purchase transaction information is deleted. The customer's credit card will be charged only after card information is verified, credit authorization has been received, the product availability is confirmed, and the order is ready for shipment. PFAU reserves the right to refuse any order placed on pfau-shop.com. In the event that we make a change to or cancel an order, we will attempt to notify the customer by contacting the email address or phone number provided at the time the order was placed.
Privacy Policy
PFAU respects and is committed to protecting the customer's privacy. At the time of sale PFAU will collect the personal information provided by the customer including name, address and email address. PFAU also automatically receives customer information including the IP address, cookie information, and page(s) visited. PFAU will not sell the customer's identifiable information to any other party. PFAU reserves the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting to this website. We may disclose your personal information if we are required by law to do so or if you violate our Terms.
PFAU takes the protection of personal information very seriously. PFAU follows industry best practices to make sure personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. All credit card information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Intellectual Property 
All designs, photography, logos, content and images on this website and associated with our products are the intellectual property of PFAU.
For additional assistance concerning our online store or your online purchase, please contact us via our contact form or email natalie@pfau-shop.com.